The telecommunications services sector (i.e. mobile phones, Internet and broadband/Internet services) has grown rapidly in Taiwan, and as communications technologies have advanced, telecommunications costs have declined.
According to the Ministry of Transportation and Communications, telecommunications companies are classified as one of two types:
Type I:The company owns the telecommunications equipment for its operations.
Type II:The company does not have any telecommunications equipment of its own; instead, it rents equipment from another telecommunications company to provide value-added services.
There are currently 458 companies in Taiwan providing Type II telecommunications services such as the following:
- Intra-corporation communications services
- Audio conference services
- Internet access services
- Bandwidth resale services
- Store and forward network services
- Store and retrieve network services
- Video conference services
- Data exchange communications services
- International simple resale services
- Internet telephony services
- Wholesale resale services
- Voice information paid services
- Mobile resale service
- Mobile resale and value-added service
In general, the service fees of Type II telecommunications enterprises vary depending on the customer’s requirements, demand and usage.
Domestic Calling Rates (Local Phone and Domestic Long-Distance Phone)
The main domestic phone service provider in Taiwan is the Chunghwa Telecom Co., Ltd. The following table sets out the installation fees and communications charges for residential and business customers:
Domestic Phone Communication Charges
Unit: NTD
| Installation |
Monthly fee |
Charge |
| Residential |
Business |
Time Period |
Local Phone |
Domestic Long-Distance Phone |
| Basic |
Internet access |
| 1,000 or 1,500 |
50-95 |
245-365 |
Standard Time |
1.6/3 min
1.6/5 min
1.5/5 min |
2.7/10 min |
1.6/3 min |
| Reduced Time |
1/10 min |
1/10 min |
1/3 min |
Source: Chunghwa Telecom Co., Ltd., July 2013
Note: The Normal Time Period refers to Monday through Friday, 8:00 am to 11:00 pm, and Saturday from 8:00 am to 12:00 noon. The Reduced Time Period refers to Monday through Friday from 11:00 pm to 8:00 am, Saturday 12:00 noon to Monday 8:00 am, and all day on official public holidays.
Mobile Phones
Mobile phone subscriptions have increased considerably in recent years. The cost of mobile phones is very competitive and all of the mobile phone companies frequently offer special promotions. If the higher monthly fee is chosen, the communication fee generally will be lower. The communication fee also will be lower if the caller and receiver use the same service provider. The following summarizes mobile phone costs with three different monthly fees of Chunghwa Telecom Co., Ltd.:
Mobile Phone Communication Charges
Unit: NTD/Second
| Monthly fee |
Communication Fee |
| Different Service Providers |
Both Parties with Same Service Provider |
| Standard Time |
Reduced Time |
| 583 |
0.1087 |
0.06 |
0.05 |
| 589 |
0.0547 |
| 183-1,683 |
0.1393-0.0914 |
0.08-0.03 |
0.07-0.03 |
Source: Chunghwa Telecom Co., Ltd. , July 2013
Note: The Normal Time Period refers to Monday through Friday, 8:00 am to 11:00 pm, and Saturday from 8:00 am to 12:00 noon. The Reduced Time Period refers to Monday through Friday from 11:00 pm to 8:00 am, Saturday 12:00 noon to Monday 8:00 am, and all day on official public holidays.
For fees other than those of Chunghwa Telecom Co., Ltd., see the websites of the following mobile phone companies:
Fiber Broadband Expenses
Fiber Broadband costs vary according to downstream and upstream speeds, as follows:
Unit: NTD
| Download rate (bps) |
6M |
12M |
20M |
60M |
100M |
100M |
100M |
| Upload rate (bps) |
2M |
3M |
5M |
15M |
20M |
40M |
100M |
| Monthly Fee |
699 |
819 |
879 |
979 |
1,099 |
1,199 |
1,299 |
| Connection Fee |
1,500/Per Computer Each Time |
| Update Setting Fee |
200/Per Time |
| Obstacle Inspection Fee of Self-Owned Equipment |
700/Per Time |
Source: Chunghwa Telecom Co., Ltd., July 2013
Note: The monthly fee includes FTTx and HiNet
Unit: NTD
| Highest Rate (Download rate Upload rate) bps |
FTTx Fee |
Hinet Fee |
Total Monthly Fee |
| 6M/2M |
342 |
341 |
683 |
| 12M/3M |
401 |
399 |
800 |
| 20M/5M |
115 |
413 |
858 |
| 60M/15M |
496 |
459 |
955 |
| 100M/20M |
563 |
510 |
1,073 |
| 100M/40M |
623 |
576 |
1,199 |
Source: Chunghwa Telecom Co., Ltd., April 2014
Note: Since the Fiber Broadband Fees are subject to change, please link to https://www.cht.com.tw/en/home/cht for the up-to-date information.
International Calling Rate
International calling rates differ depending on how the call is placed, i.e. direct dial or through international calling cards. Every provider offers a different discount for international calling. The following sets out the international calling rates of Chunghwa Telecom Co., Ltd.:
009 International Call Charges
Unit: NTD/6 seconds
| Continent |
Destinations |
Calling rates |
| Standard Time |
Reduced Time |
| Africa |
3.90 |
3.50 |
| Asia |
China (Beijing, Shanghai and Guangdong) |
1.20 |
1.14 |
| China (others) |
1.30 |
1.24 |
| Hong Kong |
1.00 |
0.95 |
| Japan, South Korea |
1.30 |
1.24 |
| Indonesia, Macau, Malaysia, Philippines, Thailand |
1.80 |
1.71 |
| Singapore |
1.30 |
1.24 |
| Vietnam |
3.50 |
3.30 |
| Other |
3.00 |
2.70 |
| Europe |
France, Germany |
1.60 |
1.50 |
| United Kingdom |
1.40 |
1.33 |
| Belgium, Denmark, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland |
2.00 |
1.90 |
| Other |
3.10 |
2.80 |
| Middle East |
3.80 |
3.00 |
| North America |
Canada, US (including Alaska and Hawaii) |
0.59 |
0.56 |
| Mexico |
3.20 |
2.20 |
| Other |
3.90 |
3.50 |
| Oceania |
Australia, New Zealand |
1.30 |
1.24 |
| Other |
3.20 |
2.70 |
Source: Chunghwa Telecom Co., Ltd., July 2013
Note: The Normal Time Period refers to Monday through Friday, 8:00 am to 11:00 pm, and Saturday from 8:00 am to 12:00 noon. The Reduced Time Period refers to Monday through Friday from 11:00 pm to 8:00 am, Saturday 12:00 noon to Monday 8:00 am, and all day on official public holidays.
